Keep Your Cool

Medical science tells us that nonassertive behavior is a health risk. On the other hand, being a bully is just as unhealthy as being a doormat. The key is to find that happy medium where you express your needs without intruding on others’ needs and do it in a calm and kindly way.

"Be civil to all, sociable to many, familiar with few, friend to one, enemy to none."
– Benjamin Franklin